Return and Refunds Policy

Here’s a general terms and conditions of “npexamcoach.”

NP Exam Coach – Terms and Conditions

Last Updated: 11 December 2023

Thank you for choosing npexamcoach for your online course needs. Before making a purchase, please read this Return and Refunds Policy carefully.

1. Refund Policy

1.1. Course Content Preview: We encourage users to take advantage of any available course previews or free trial periods before making a purchase to ensure the compatibility and relevance of the course content to your needs.

1.2. Refund Eligibility:
– Refunds are eligible within 30 days of the original purchase date.
– Refund requests must be submitted in writing to [[email protected]] and include the reason for the refund.

1.3. Non-Refundable Items:
– Courses that have been accessed, partially completed, or completed are not eligible for a refund.
– Any downloadable materials, including but not limited to e-books or course materials, are non-refundable.

2. Cancellation Policy

2.1. Cancellation by User:
– Users can cancel a course purchase within [number] days from the date of purchase.
– To cancel, please contact [[email protected]] with your order details and reason for cancellation.

2.2. Cancellation by npexamcoach:
– npexamcoach reserves the right to cancel a course or access to course content at its discretion.
– In the event of a cancellation by npexamcoach, users will be notified, and a refund will be issued.

3. Refund Process

3.1. Refund Approval:
– Refunds are subject to approval and will be processed within [number] days of receiving the refund request.

3.2. Refund Method:
– Refunds will be issued to the original payment method used during the purchase.

4. Customer Support

4.1. Contact Information:
– For any questions or concerns related to refunds, please contact our customer support at [[email protected]].

4.2. Resolution of Issues:
– We are committed to resolving any issues promptly and fairly. Please contact our customer support team to discuss any concerns.

 5. Changes to the Policy

npexamcoach reserves the right to modify or update this Return and Refunds Policy at any time. Any changes will be effective immediately upon posting on the website.

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